COOKIE POLICY

Last change : March 30, 2022

Welcome to https://vivalux.bg/bg ("Website" or "Website"), which is managed by VIVA Ltd. (hereinafter referred to as "we", "us") and is available worldwide.

Please read this cookie policy carefully before using this website and if you have any questions about this cookie policy, please contact us at: office@viva.bg or on +359 44 666 080.

VIVA Ltd. is a trading company with UIC: 119044645, with headquarters and address of management in Sliven, P.K. 8800, Bansko Shosse Blvd. 27А, contact phone: +359 44 666 080, e-mail address: office@viva.bg and website: https://vivalux.bg/bg.

1. What are cookies and how do we use them?

Cookies are small text files that are sent from websites to the visitor's computer or device and stored in the file directory of the browser (Internet Explorer, Safari, Microsoft Edge, Mozilla Firefox, Opera, Chrome, etc.) that the visitor uses. They collect information about how to use the site in order to recognize the visitor the next time you visit the website and improve the functionality of the site and work with it. This information most often includes: the Internet Protocol (IP) address of the device from which the visitor has access to the platform (usually used to determine a country or city); the type of device from which the visitor accesses the platform (eg computer, mobile phone, tablet, etc.); type of operating system; browser type; the specific actions to be taken, including the pages visited, the frequency and duration of visits to the website; date and duration of visits. For more information about cookies, please visit: http://www.allaboutcookies.org/.

We use different types of cookies for the following purposes:

  • Analyze how to use the website.
  • Determining the number of visitors to the website.
  • Determining the duration of visits to the website.
  • Providing a better visitor experience.
  • Troubleshooting.

2. What types of cookies are there?

There are two types of cookies depending on the storage time of the device's cookies: session and persistent. Session cookies are temporary cookies that remain on the device until the browser is closed. Persistent cookies remain on the device for a longer period of time or until they are deleted.

Cookies can also be the following four types depending on the functions they perform:

Needed

These cookies are necessary for the proper functioning of the website and for the provision of services, allowing you to navigate the site and use its features, such as remembering previous actions when going back to the same session. Therefore, visitors cannot refuse these cookies without affecting the operation of the website.

Analytical

These cookies provide information on how the website is used, such as the information collected is the Internet Protocol (IP) address of the device from which the visitor accesses the platform (usually used to identify a country or city); the type of device from which the visitor accesses the platform (eg computer, mobile phone, tablet, etc.); type of operating system; browser type; the specific actions to be taken, including the pages visited, the frequency and duration of visits to the website; date and duration of visits. In this way we have the opportunity to improve the functionality of the website to ensure a better visitor experience.

Functional

These cookies are used to improve the functionality of the website.

Advertising

These cookies are used to track visitors to the website in order to gain an idea of their interests based on the sites visited, so that appropriate ads can be offered to the visitor.

3. How long is the information kept?

The information is saved depending on the type of cookies. For sessions, it is deleted when you close the browser, while permanent sessions are valid for between two months and several years.

4. What types of cookies are used on this website?

A list of cookies that we use on this website is presented in the table .

Cookie name Description Time for which it is stored Type
PHPSESSID This cookie is installed to improve the functionality of the website. 1 hour Functional

5. Manage and delete cookies

The website provides the opportunity for visitors to accept or reject cookies.

Browser settings: Management options, including the deletion of cookies, are available in the browser you use. Different browsers use different ways to disable cookies, most of which are in the "options" or "preferences" menu. You also have the opportunity to get acquainted with the help menu of the browser you are using. To disable analytics cookies and stop Google Analytics from collecting information, you need to download the add-on to disable Google Analytics. You can also learn how to disable Google Analytics at: https://tools.google.com/dlpage/gaoptout. More detailed information on the management of cookies for different types of browsers is available at the following addresses: https://www.aboutcookies.org/how-to-control-cookies/ or www.youronlinechoices.com .

You also have the option to delete all cookies that are stored on the device. More detailed information on deleting cookies for different types of browsers is available at the following address: https://www.aboutcookies.org/how-to-delete-cookies/#gchromex .

In addition, for your convenience, we provide direct links indicating how cookies can be deleted for the most popular browsers, with information for some browsers provided in Bulgarian and for others in English:

For visitors using the Mozilla browser Firefox: https://support.mozilla.org/bg/kb/delete-cookies-remove-info-websites-stored

For visitors using the Internet browser Explorer: https://support.microsoft.com/en-en/help/278835/how-to-delete-cookies-files-in-internet-explorer

For visitors using the Google browser Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform=Desktop&hl=bg

For visitors using the Safari browser:

For visitors using the Microsoft browser EDGE: https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy

For visitors using the Opera browser: https://help.opera.com/en/latest/web-preferences/#cookies

You should be aware that restricting and deleting cookies may affect some of the features of the website.

6. Management by third parties

The Website contains buttons, tools or content that link to third party services, such as the Facebook button, the Instagram button, and the YouTube button, and links to the developer of the Provider's website. Information on the use of these elements may be collected. Also, when using these buttons, tools or content, information from the browser of the visitor to the website may be automatically sent to a third party. These third-party websites have their own cookie policies and may use cookies, so it is advisable to read the relevant third-party cookie policy for more information. You should be aware that you use third-party websites at your own risk and we are not responsible for the privacy practices of third-party websites.

7. Changes in cookie policy

This Cookie Policy may be updated at any time in the future. When this happens, the changed policy will be published on this website with a new date "Last change" at the top of this Cookie Policy and will be effective from the date of publication.

8. Contacts

In case you have additional questions about this Cookie Policy, please do not hesitate to contact us at: office@viva.bg or on +359 44 666 080.

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